fbaja's Privacy Policy

2.1 Service Delivery and Operations

• Creating, verifying, and maintaining your account
• Processing deposits and withdrawals
• Providing bonuses and rewards
• Managing gaming activities
• Providing 24/7 Bengali customer support

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access and fraud
• Ensuring the security of your account and financial transactions
• Investigating suspicious activity
• Data protection through SSL encryption

2.3 Meeting Legal Obligations

• Completing KYC (Know Your Customer) and age verification processes
• Complying with anti-money laundering (AML) regulations
• Meeting regulatory authority requirements
• Keeping records for dispute resolution and legal claims

2.4 Ensuring Responsible Gambling

• Identifying patterns of excessive gambling
• Enforcing self-set limits
• Providing information on support resources

3.1 Service Provider Partners

We may share information with trusted third-party service providers who assist in operating our services, such as payment processing companies (including bKash, Nagad, Rocket), technology infrastructure providers, fraud detection services, and game software providers. These partners process information only according to our instructions and may not use it for their own purposes.

3.2 Legal Obligations

It may be necessary to disclose information to meet our legal obligations in response to a legal process, government directive, or regulatory authority demand. In such cases, we will provide only the information legally required.

3.3 Changes to Business Operations

If there is a change to fbaja's business structure (such as a merger, acquisition, or asset sale), your information may be transferred to the new entity. In such cases, we will notify you in advance and the new privacy policy will be followed.

5.1 Security Measures

• SSL Encryption: All data exchanged between your browser and our servers is protected through SSL/TLS encryption.
• Data Encryption: Stored sensitive information, particularly passwords and financial details, is stored using industry-standard encryption algorithms.
• Access Controls: Only authorized personnel can access your personal information, and they are bound by strict confidentiality agreements.
• Regular Audits: Our systems are regularly tested for security vulnerabilities and any issues are resolved promptly.

5.2 Data Retention Period

We retain your information for as long as your account is active and as needed to provide our services. Even after your account is closed, certain information may need to be retained for a defined period to meet legal obligations. Financial transaction records are generally kept for a minimum of five years from the date of the last transaction.

fbaja's services are entirely for adults — only those who are 21 years of age or older. We do not intentionally collect any personal information from persons under the age of 21.

Age verification measures are in place during the registration process. If we find that a minor has created an account on our platform, we will immediately close that account and delete all associated information.

If you believe that a minor is using our platform, please contact us.

We may update this privacy policy from time to time. Changes to this policy may come about due to service improvements, the introduction of new technology, or changes in legal requirements.

If there are significant changes to the policy, we will inform you by email or through a notification on the platform. Continuing to use our services after a change is made will be taken as your agreement to the updated policy.

We will always display the "Last Updated" date at the top of this page so you can easily tell whether the policy has been changed recently.