fbaja Terms and Conditions

fbaja ("Platform", "we", "us") is an online casino and sports betting service provider. These terms and conditions ("Terms") form a legally binding agreement between fbaja and its users ("you", "player").

These terms have been prepared in Bengali and apply to players in Bangladesh. fbaja uses SSL encryption on its platform and ensures fair play.

1.1 Applicability

• These terms apply to all fbaja products, games, promotions and services.
• Use of the website, account creation or any transaction is subject to these terms.
• fbaja reserves the right to update these terms at any time without prior notice.
• Continued use of the platform after updated terms are published will be taken as your agreement to the changes.

1.2 Language of Service

The primary language of fbaja's service is Bengali. 24/7 customer support is provided in Bengali.

To open an account and use services on fbaja, the following conditions must be met.

2.1 Registration Requirements

• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and current.
• Providing false or misleading information will result in account cancellation and funds may be forfeited.
• Your account password and login details must be kept completely confidential.

2.2 Account Responsibility

• You are fully responsible for all activity on your account.
• Any unauthorized use must be reported to fbaja support immediately.
• Allowing third parties to use your account is not permitted.
• It is the user's responsibility to keep account information up to date.

You must be at least 21 years old to participate on fbaja. This platform is for those aged 21 and above only.

• At the time of registration you must confirm that you are 21 years of age or older.
• fbaja may at any time request a government-issued ID (national identity card, passport) for age verification.
• Withdrawals may be held pending until verification is complete.
• Accounts belonging to minors will be closed immediately and deposited funds will be returned without interest.
• fbaja is committed to preventing minors from gambling and makes no exceptions on this matter.

fbaja offers various types of bonuses and promotional offers. Each bonus has its own conditions that must be met.

4.1 Welcome Bonus

• New players receive a 150% bonus on their first deposit, up to a maximum of ৳8,000.
• A minimum deposit of ৳300 is required to receive this bonus.
• The wagering requirement for the bonus is 20 times (bonus amount × 20).
• Withdrawals from the bonus cannot be made until the wagering requirement has been met.
• The welcome bonus may be claimed only once per player.

4.2 General Bonus Policy

• fbaja reserves the right to change or cancel any bonus offer at any time.
• Claiming bonuses using multiple accounts will result in all those accounts being cancelled.
• If evidence of bonus abuse or fraudulent activity is found, the bonus will be forfeited.
• Each promotion has a set validity period and the bonus will be automatically removed after it expires.

fbaja supports popular payment methods in Bangladesh and ensures fast and secure transactions.

5.1 Accepted Payment Methods

Transactions on fbaja are currently available via bKash, Nagad, Rocket and bank transfer.

5.2 Deposit Conditions

• The minimum deposit amount is ৳300 across all methods.
• Deposits must be made only from a payment method registered in your own name.
• Deposits from third-party accounts or cards are not accepted.
• fbaja reserves the right to carry out the necessary verification procedures to prevent money laundering.

5.3 Withdrawal Conditions

• The minimum withdrawal amount is ৳500.
• Withdrawals generally take between 15 minutes and 2 hours to process.
• Withdrawals can only be made using the same method that was used to deposit.
• Identity verification may be required for large withdrawal amounts.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• fbaja reserves the right to hold a withdrawal if fraud or a breach of the rules is suspected.

All types of betting and gaming activity on fbaja are conducted under specific rules.

6.1 Acceptance of Bets

• Once a bet or game has been placed, it cannot be cancelled until it is completed, unless the platform has a clear cash-out feature.
• If a bet is accepted incorrectly due to a technical error, fbaja reserves the right to cancel it.
• Pre-match bets are not accepted after a match or event has started.

6.2 Results and Disputes

• The results of all games and bets will be determined by fbaja's system and are final.
• If there is any dispute over a result, support must be notified within the specified time limit.
• If a game is left incomplete due to a technical failure, fbaja will provide an appropriate resolution.

6.3 Responsible Betting

fbaja encourages all its players to bet responsibly. For more information, please read our Responsible Gaming page.

Any of the following activities are strictly prohibited on the fbaja platform and are subject to penalty.

• Creating or operating multiple accounts.
• Abusing the bonus system or taking part in bonus fraud.
• Attempting to manipulate or gain an unfair advantage in any game or betting system.
• Using automated software, bots or scripts.
• Any activity related to money laundering or illegal funds processing.
• Threatening, harassing or deceiving other players.
• Attempting to compromise the security of the platform.
• Using third-party payment methods.
• Using or disclosing fbaja's intellectual property without permission.

Involvement in any of the prohibited activities listed above will result in immediate account closure, funds may be forfeited and legal action may be taken.

fbaja gives the highest priority to protecting the personal information of its players.

• Your personal information is protected by SSL encryption.
• fbaja does not sell your personal information to third parties.
• Information is used only for providing services, preventing fraud and meeting legal requirements.
• For details on how information is collected and used, please see our Privacy Policy page.

fbaja reserves the right to suspend, restrict or close any account without prior notice in the following circumstances.

• If any part of these terms is breached.
• If fraudulent or illegal activity is suspected.
• If there is a failure to cooperate with the verification process.
• If evidence of operating multiple accounts is found.
• If an account has been inactive for an extended period.

9.1 Voluntary Account Closure

If a player wishes to close their account, they may contact support. All pending withdrawals must be completed before the request is submitted. The option to voluntarily take a temporary break or apply permanent restrictions is also available as part of responsible gaming.

fbaja's liability is limited in the following matters.

• Losses caused by internet connectivity issues or technical failures on the part of third parties.
• When a game or bet is interrupted due to an unexpected technical error.
• Any loss caused by issues with your device or network.
• Errors in third-party software or services.

fbaja always strives to provide reliable service, but we sincerely apologize for any temporary inconvenience caused by unexpected circumstances.

fbaja reserves the right to amend or update these terms and conditions at any time.

• In the case of significant changes, players will be notified where possible.
• Updated terms and conditions will take effect as soon as they are published on the platform.
• Continuing to use the platform after any changes will be considered your acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, you may request to close your account.

If you have any questions or feedback regarding these terms and conditions, please get in touch with us.

Our support team is always ready to resolve your issues quickly. Contact us directly for anything related to your account.

These terms and conditions govern the use of the fbaja platform. For more information, please read our Privacy Policy, Responsible Gaming and FAQ pages. fbaja is for users aged 21 and above only. Gambling involves financial risk — please play responsibly.