For 21+ only

fbaja Responsible Gaming —
Safe and Secure Betting

fbaja believes that entertainment should always be safe and responsible. Use our protection tools and enjoy within your limits.

Our Responsible Gaming Commitment

fbaja is committed to creating a safe and enjoyable entertainment environment for players in Bangladesh. We understand that online casino and betting is a fun form of entertainment for many, but for some players it can become a problem. That is why fbaja places the highest importance on responsible gaming.

Betting on our platform is not just about the chance to win — it is about enjoying entertainment in a safe environment. We provide various tools and features to help every player set their own limits and stay within them. Your mental and financial well-being is our top priority.

Remember: gambling is a form of entertainment, not a source of income. Think before placing every bet and always stay within your means.

Important Warning

fbaja is for individuals aged 21 and above only. Opening an account or betting by anyone under age is strictly prohibited. If you know that a minor is using your account, please contact our 24/7 live chat immediately.

Get Help When You Need It

If gaming feels out of control, fbaja's 24/7 Bangla support team is always here for you. Email us: [email protected]

Our Protection Tools

Set a Deposit Limit

Set a limit on the maximum amount you can deposit per day, per week, or per month. This limit protects you from overspending. Increasing a limit does not take effect without 24 hours' notice, but reducing one is immediate.

Daily Limit Weekly Limit

Time-Out Feature

If you feel you need a short break, use the time-out option. Keep yourself away from the platform temporarily — from 24 hours up to 6 weeks. No betting activity will take place on your account during this period.

Temporary Break

Self-Exclusion

Choose self-exclusion for long-term protection. Your account can be fully locked for 6 months up to 5 years. Your account cannot be reactivated during the exclusion period, and no promotional communications will be sent to you.

Long-Term Protection

Loss Limit

Set a limit on how much you can lose within a given period. When this limit is reached, your session will stop automatically. This is one of the most effective ways to keep your financial losses in check.

Financial Safety

Betting History Review

View your complete betting history from your account at any time. How much you have deposited, won, or lost — all information is available transparently. Reviewing your history regularly makes it easier to stay aware of your own habits.

Transparency

24/7 Support

Our Bangla-speaking support team is always ready for any questions or concerns related to responsible gaming. Contact us via live chat or email — we are always here to offer impartial advice.

Round-the-Clock Assistance

Signs of Problem Gaming

Be alert and seek help quickly if you notice any of the following signs in yourself or someone close to you.

  • Betting beyond your means and placing more bets in an attempt to recover losses
  • Stealing time away from family, friends, or work to focus on gaming
  • Lying about or trying to hide your gaming habits
  • Feeling restless or irritable when trying to stop betting
  • Using betting as a way to escape stress, loneliness, or sadness
  • Borrowing money to play or cutting back on essential expenses to bet
  • Continuously trying to win back money that was previously lost

Ways to Keep Yourself Safe

01

Set a Budget

Decide how much you can spend before you start betting. Once you reach that amount, end the session.

02

Set a Time Limit

Set a time limit for each session in advance and take a break once that time is up.

03

Do Not Bet on Impulse

Avoid betting when you are emotionally unsettled or feeling down. Making decisions with a clear head is the wise approach.

04

Take Breaks

Do not play non-stop. Taking regular breaks helps you stay aware and in control.

05

Do Not Hesitate to Ask for Help

If you feel you are losing control, let our support team know right away. We will help without any judgment.

How to Activate Protection Tools

Activating responsible gaming tools on fbaja is very straightforward. Log in to your account and follow the steps below:

  1. Select the "Responsible Gaming" option from your profile menu.
  2. Choose your preferred tool — deposit limit, loss limit, time-out, or self-exclusion.
  3. Set your desired limit or duration.
  4. Confirm the change — reducing a limit and locking an account take effect immediately.

If you want to access these services without logging in to your account, contact our 24/7 live chat support or email [email protected] — we will activate any protection measure on your behalf.

What Happens After Self-Exclusion?

Once self-exclusion is active, no transactions or betting can be made on your account. fbaja will not send you any promotional messages either. When the set period ends, there will be a cooling-off period before the account can be reactivated.

Core Principles of Responsible Gaming

  • Only bet within your means
  • Do not bet more to try to recover losses
  • Do not treat betting as a source of income
  • Know your limits and stick to them
  • Do not bet when drunk or under stress
  • Take regular breaks and enjoy other forms of entertainment too
  • Never bet with borrowed money
  • Do not hesitate to ask for help when you need it

Protection for Minors

fbaja strictly follows a 21+ age policy. We are committed to protecting minors from gambling. Age is verified at the time of account registration and when adding a payment method.

If there are children or teenagers at home, the following steps are important:

  • Use a password on your device and limit minors' access.
  • Do not leave your device unattended while logged in to your fbaja account.
  • Do not share your bKash, Nagad, or bank account PIN with minors.
  • If you have any suspicion, notify our support team immediately.

Our Age Verification Process

fbaja follows an age verification process for every new account. If any information appears inconsistent during verification, the account is suspended immediately.

If you know that someone under 21 is using an account — contact us: [email protected]

For 21+

Questions and Answers About Responsible Gaming

Log in to your account and go to the "Responsible Gaming" option in the profile section. There you can set a daily, weekly, or monthly deposit limit. Limits take effect immediately, but increasing a limit requires a 24-hour waiting period.

Yes, when you activate self-exclusion, any balance remaining in your account will be returned to your registered payment method (bKash, Nagad, Rocket, or bank transfer). This process is usually completed within 15 minutes to 2 hours.

A time-out is a short-term break — from 24 hours up to 6 weeks. It is for a temporary rest. Self-exclusion is a long-term solution — from 6 months up to 5 years. There is no way to reactivate your account during a self-exclusion period.

Start by speaking with them with empathy and encourage them to seek professional help. You can also contact the fbaja support team — we can take the necessary steps on a third-party request. Reach us at: [email protected] or via 24/7 live chat.

No, it is strictly prohibited. fbaja enforces a firm 21+ age policy. Age is verified during the registration process, and if any account is found to be used by someone under 21, the account is closed immediately.

Using protection tools will have no negative effect on your account. Setting a deposit limit or loss limit does not change your bonuses or rewards. Your account balance remains protected during a time-out or self-exclusion.

Enjoy Safely, Play Responsibly

Enjoy entertainment on fbaja while always staying within your limits. If you need help, we are always here for you.

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